Enquiries and bookings

Every enquiry answered, before a family moves on

Families book a tour online at any hour, get a reply and a reminder, and hear from you again after the visit. You see every enquiry and where it's up to, in one place. We set it up and run it for you.

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On its own for $490 a month + GST, or part of the partnership. See all prices.

Illustration of a family marker moving along the enrolment stages from enquiry to started
What it does

The follow-up nobody has time for

Enquiries arrive after hours, tours get booked at the busiest moment of the day, and families who don't hear back quickly go to the centre that answered first.

Tours booked online

Families pick a time from your real availability, any time of day, and get reminders so they turn up.

Follow-up after the visit

A thank-you with your video, then gentle prompts toward enrolment, with forms signed online instead of on paper.

Reviews, asked for and answered

Every family is asked for a Google review on a schedule. In the partnership, we also reply to every review on your profile.

One view of every enquiry

Where each family came from, whether they toured and whether they enrolled, across every centre you run.

How it runs: about three to four weeks to set up once we have your logins and content, using your forms, your times and your content. It works alongside your centre management software rather than replacing it, and we keep it running afterwards.

A real follow-up flow: a completed tour triggers a wait, then a thank-you email that carries the centre's video
A real follow-up

What a real follow-up looks like

Here's a real follow-up flow: a family finishes a tour, the system waits, then sends a thank-you that carries the centre's own video, its educators and its rooms. A follow-up only lands if it's worth opening, which is why automation without story fails.

Where the video comes from

The price

Three ways in

The system on its own

$490 a month + GST

For centres that already have good photos and video. Tour booking, follow-up, reviews, social scheduling and the enquiry view, set up and supported.

Part of the partnership

$590 a week + GST

The system, plus the photos and video that give it something worth sending. Stop with 30 days' notice.

Start with your reviews

$1,990 + GST

The reputation kickstart: ninety days of review requests, your existing Google reviews answered and your listing tidied. It carries a $500 credit toward the partnership if you continue within 30 days.

Questions

What directors ask us

Will it replace our centre management software?

No. Your management software runs the centre; this handles enquiries, tours and follow-up before a family starts. The two work side by side.

What if we don't have good photos and video yet?

That's why we do both. We can make everything the follow-up needs, or work with what you already have.

How do we know it's working?

You can see where enquiries come from, how many families toured and, once your team marks them, how many enrolled, in numbers you can take to an owner or a board.

Do you work with groups of centres?

Yes. Each centre gets its own enquiry list and the same follow-up, with one view across the group. We can roll it out one site at a time.

Weighing up systems? Our guides on what a CRM does for a centre, why the first hour after an enquiry matters and doing it yourself versus having it done.

Not sure where to start?

Get a free review of your centre's marketing

We look at what families see when they search for childcare near you, and send three practical fixes. Free, and no call required.

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